Refund & Cancellation Policy

1. Subscription Terms

Freemium Model

Our service is based on a freemium model. Basic access is free with limited features. Premium access is offered via paid subscriptions:

  • Basic Plus: $1.00 for 7 days of unlimited access (one-time payment)
  • Premium: $1.00/month for unlimited access (recurring monthly subscription)

2. Cancellation Process

You may cancel your subscription at any time via your account settings page. Cancellation is effective immediately, but you will retain premium access until the end of your current paid billing period.

For Premium (monthly) subscriptions, you must cancel before your next renewal date to avoid being charged for the following month.

3. Refund Policy

No Prorated Refunds

All subscriptions are non-refundable after the payment has been processed. We do not provide prorated refunds for cancellations made mid-way through a billing cycle. You are responsible for canceling before the next renewal date if you do not wish to be charged.

Refund Exceptions

A full refund may be issued only in the event of technical failure that prevents access to the core service for a prolonged period (e.g., 72 hours) and for which we are responsible. Any such claim must be submitted within 7 days of the service failure to test@ai-astrologer.us

4. Chargebacks

We reserve the right to suspend or terminate your account immediately if we receive a chargeback or dispute related to your payment, as this violates the terms of the financial agreement. Please contact us directly at test@ai-astrologer.us if you have any billing concerns before initiating a chargeback.

5. Free Trial Period

Our Basic (free) tier allows you to explore the service with limited features at no cost. You can upgrade to a paid plan at any time to unlock additional features.

6. Payment Processing

All payments are processed securely through Stripe. We do not store your credit card information on our servers. For payment-related inquiries, please contact us at test@ai-astrologer.us

7. Changes to This Policy

We reserve the right to modify this Refund & Cancellation Policy at any time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions about this Refund & Cancellation Policy, please contact us at test@ai-astrologer.us

Last updated: 12/7/2025